At KD Mechanical, we have an excellent track record of helping residential and commercial clients in Fairfax and Loudoun Counties of Virginia. We install, maintain, and repair HVAC systems and water heaters. We are out there every day for homeowners and property managers who know they need to meet their goals to stay ahead of code and regulations, and make their properties safe, inhabitable places.
But more than that, we understand the challenges that homeowners and small business owners face.
Our customers are typically not experts in home systems – or they wouldn’t be calling a shop at all. However, many of them know generally what to expect from systems and how to maintain them. They just need help.
With our combined 50 years of experience, we are experts in HVAC, home systems, and the handling of plumbing and infrastructure. But we’re not a corporate shop – we are a small family owned shop, and so we in interact that way with our customers. We listen – and we troubleshoot. We help clients to come up with solutions.
It’s more about showing up to listen and provide a helping hand then coming out and trying to dictate the terms to our customers. Some of our customers have had less pleasant experiences with corporate or high-profile professional services. Sometimes that takes the form of a technician or other employee who believes that they know ‘what’s best’ for a client or does not want to be transparent or informative about the process.
Our philosophy is that as a major stakeholder, the customer deserves to know exactly what’s wrong with the system, what all of their options are, and what parts (and labor) will cost. We’re upfront about what to expect – we don’t just deliver a paper estimate and bully the customer into accepting our terms. We work with our customers, not against them, and that’s what counts. If you want to experience this firsthand, call us or check out testimonials on our website.
We are a “full life cycle” firm and able to help you with any system trouble you have. We also offer specialized plans for loyal customers. But one thing you can bank on is that when we come out to your property, we will be professional and polite and work with you to come up with the result that you want. It’s your property, and it’s your money. We’ll bring the tools and expertise. Let us help with HVAC, plumbing, or other property issues that are keeping you up at night – because home improvement and property maintenance is often a big, collaborative job!